OUR SERVICES

Your building.
Managed like it’s ours.

Empty units cost you money every month. We fill them faster because we’re in these neighbourhoods daily — and we keep them filled by looking after the people inside them.

Leasing and Tenant Placement

We market properties, generate demand and find tenants who are the right fit for the space.

We oversee all aspects of leasing of your property. This includes strategic tenant planning, marketing available space, arranging showings to potential tenants, vetting tenant applications, and negotiating leases. We also maintain good tenant relations in order to ensure tenant retention and attend to all tenant renewals timeously

Repairs and Maintenance

We take care of all maintenance work for your property, which includes management of all SLAs, attending to emergency maintenance issues, repairs and special projects. Block 20's internal maintenance team will ensure that issues are resolved efficiently. Our network of suppliers means that material is purchased on your behalf at the lowest amount possible and commitment to quality ensure that every job is handled professionally, transparently and to a high standard.

Property Marketing

We market your property across the right platforms and channels to maximise exposure, attract quality prospective tenants and minimise vacancy periods.

Our marketing approach combines strong property presentation, targeted digital campaigns to ensure your property stands out. We embrace technology and make use of AI technology to ensure that we marketing to the right target market. We generate marketing reports after analysing all the date, which we share with you.

Utilities Management

We manage the day-to-day administration of your property's utilities, including water, electricity, refuse, sewerage and other applicable services.

We monitor usage, coordinate readings and billing, and ensure that utilities are managed accurately and transparently, helping to control costs and prevent unnecessary losses.

Rent Collection

We manage the complete rental collection process, from invoicing and payment monitoring to arrears follow-up and account reconciliation.

Our structured approach provides landlords with reliable oversight of rental income while ensuring tenants are managed professionally and consistently when payments fall behind.

Tenant Management

We manage the relationship between you and your tenants throughout the tenancy, from move-in to move-out.

Our hands-on approach ensures that tenant queries, concerns and requests are dealt with promptly, professionally and with the level of service expected from a trusted property management partner.

Property Inspections

We conduct regular property inspections to monitor the condition of your investment and identify potential issues before they become costly problems.

Detailed inspections provide transparency and accountability while helping ensure that your property is being properly maintained throughout the tenancy.

Lease Management

We manage the administrative requirements of your leases, including renewals, amendments, notices and compliance with agreed rental terms. Our proactive approach helps ensure that important dates and obligations are monitored and that both landlord and tenant remain informed throughout the tenancy.

Vacancy Management

We actively monitor upcoming vacancies and begin the marketing and letting process early to reduce unnecessary downtime. Our goal is simple: minimise vacancy periods, maintain strong occupancy and ensure your property continues generating income wherever possible.

Move-In & Move-Out Inspections

We manage the tenant's move-in and move-out process, including inspections, condition reports, access arrangements and the necessary administration. A structured handover process protects both the landlord and tenant while ensuring that the property's condition is properly documented at every stage.

Deposit Management

We manage tenant deposits in accordance with the applicable lease terms and requirements, including recording, reconciliation and the final assessment at the end of the tenancy. Our transparent process helps protect the landlord's interests while ensuring deposits are handled fairly and professionally.

Property Performance

We continuously monitor the performance of your property, looking at occupancy, rental income, expenses, maintenance and market conditions to identify opportunities for improvement. Our focus is on protecting your asset, improving its performance and ensuring that your property continues to deliver long-term value.

Property Sales

With over 23 years of experience in selling commercial and residential property , Block20 brings the knowledge, market insight and network to help you sell with confidence and achieve the best possible return. Our extensive investor database gives us direct access to a wide network of potential buyers. We’re in regular contact with many of these investors, giving us a clear understanding of what they’re looking for and helping us match the right property with the right buyer.

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What does Block20 do?

We provide hands-on property management, letting, sales and maintenance services for residential properties in Johannesburg. We look after the property, the people living in it, and the details that keep everything running smoothly.

We’re a hands-on, boutique property management company. We don’t believe in treating properties like numbers on a spreadsheet. Our team stays involved, communicates directly and takes responsibility for the day-to-day details.

Both. We handle the full letting process, from marketing and viewings through to applications, lease agreements and tenant onboarding. Once a tenant moves in, our management team remains involved … or not … it’s up to you.

We believe better tenant service leads to better-managed properties. From maintenance and building access to payments and everyday queries, we make it easy for tenants to get help and keep communication clear.

How do you handle maintenance?

We coordinate maintenance from reporting through to resolution, using trusted contractors and keeping owners informed. The goal is simple: identify problems early, resolve them properly and protect the value of the property.

Yes. We believe property owners should never have to chase their own property manager for answers. We provide clear communication and reporting so you can see what is happening with your property.

Yes. We can manage individual properties as well as multi-unit buildings, handling the operational, tenant and maintenance requirements involved in keeping a building running effectively.

Yes. Our team can assist with positioning, marketing, viewings and the sales process, giving owners access to the same local property knowledge we use every day in our management and letting operations.

get in touch

Are you a landlord ?

If you have a property and are looking for someone who will take extra special care of your investment, be hands-on and keep you fully informed every step of the way — or if you’re simply looking for some honest, no-obligation advice, we’d love to chat.

no pressure, no spamming you — just a conversation about how we can help you get more from your property.

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